Head of Rewards and Partnerships
This a newly created role in the newly formed Customer Marketing team and as a key member you will have the opportunity to help shape the vision for the expanding department.
The Head of Rewards and Partnerships will be the driving force behind the launch of a new multi-brand rewards programme. Reporting into the Chief Customer Officer you will be responsible for building and implementing the strategy of our new membership rewards programme – with a focus on building subscriber engagement, value, and retention.
As the Head of Rewards and Partnerships you will understand all the components of a successful rewards programme and be able to build and deliver a transformational subscriber-led rewards programme that meets Bauer’s subscriber growth objectives. Responsibilities will include:
- Using customer insights and data to develop the best rewards programme for each of our brands.
- Working with key stakeholders across multiple teams to agree and deliver on the rewards programme
- Developing and maintaining a robust rewards pipeline for all brands.
- Nurturing successful partner relationships by identifying, negotiating, and launching rewards that deliver a rewarding and money can’t buy experience for our subscribers.
- Devising and maintaining a clear reporting framework for the business
- Setting and monitoring the rewards marketing budget in line with overall strategy and investment.
The Ideal Candidate
- Experience of developing and executing innovative rewards programme
- First class client relationship management
- Exceptional stakeholder management with excellent negotiation skills
- Excellent written and verbal communication with strong presentation skills
- Entrepreneurial flair
- Good project management with exemplary attention to detail
- Creative thinker with the ability to identify opportunities and develop compelling solutions
Rewards packages at Bauer Media offer a range of salary sacrifice Benefits, such as our pension scheme and flexible holidays, as well as exclusive Perks like great deals and discounts for everyday life.
We want to make sure that we find the right people to work in our teams, and we know that the traditional 9-5, five days a week doesn’t suit everyone. So, we would love to hear from you if you feel you’re a great fit for this role and would like to work flexibly. If you are the right person for this role, we’ll find the right working approach for you.
About the Company
About Bauer Media Group
Bauer Media Group has become an enduringly successful media corporation by focusing on creating content that matters most to millions of people around the world: from print and online publishing to radio and money-helper services for consumers, as well as sales and marketing services for SMB. Family-owned in the 5th generation, Bauer focuses on the long term, with a consumer-first mindset that guides us across our increasingly diverse portfolio. Our workforce of 15,000 shares a passion – to deliver content and services that are popular with, and helpful to, our customers and partners.
As the UK’s biggest selling magazine publisher, we create iconic and influential magazine media brands, digital properties and associated consumer and B2B live events for diverse, passionate audiences. We reach 25 million consumers through our portfolio, which includes heat, Grazia, Closer, Empire, Motor Cycle News, Parkers, Mother& Baby, TV Choice, Take a Break, Bella, Yours, Garden News and Country Walking. Our scale, coupled with the breadth of our portfolio, gives us an advantage over pure play magazine competitors. It also gives us a huge responsibility - our brands become the lens through which our audiences see the world, and for this reason, we take our responsibilities as a media outlet very seriously, recognising that we are responsible for shaping perceptions in the wider world.
Belonging at Bauer Mission statement
People are at the heart of everything we do. Inclusivity is part of who we are. We celebrate diversity in all its forms, and encourage authenticity, knowing that our differences are celebrated.
What we will offer you
Quite simply, our promise to you is that Bauer Media is a great place to do great work with great people. Our people take an enormous amount of pride in the brands they support. They like their team members, and they feel supported by their managers. We all take collective responsibility for our culture, because we know it has a ripple effect out across our brands. That’s why our culture of inclusion at work, Belonging at Bauer, is at the heart of everything we do. Belonging at Bauer is about our dual goals of being as representative as we can of the audiences we serve, and about creating a working environment where all our people feel able to bring their whole selves to work every day. It’s part of everything we do, and everyone who works here is responsible. If you join us, you’ll be an important part of this as well.
Our mental health at work
We’re proud to be the driving force behind the “Where’s your head at?” campaign, which is working to put Mental Health First Aiders on an equal footing with traditional workplace First Aiders. This is a priority for all of us that work at Bauer and we now have fully trained Mental Health First Aiders supporting and working across all of our UK locations.
Bauer Core Values
Creativity - We create unique, high quality content that delights our audiences.
Ambition - We think big and bold, pushing boundaries and embracing change.
Passion - We approach every day with curiosity, commitment and a lively positive mindset.
Teamwork - We learn from each other and take the time to understand both challenges and opportunities, working together to find the right solution.
Trust - We are open, respectful and honest.
Inclusivity - We encourage different points of view and perspectives and value all contributions.
Responsibility - We make measured and thoughtful decisions that support the business vision.