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Head of B2B Memberships

Please Note: The application deadline for this job has now passed.

Job Introduction

The Head of Memberships reports to the MD and is responsible for the success of the Smart Transport brand and the future development of memberships across the B2B business.

They are the operational leader of the Smart Transport business, with a focus on its continued growth and successful launch of the Smart Transport Network. As this business grows, they will apply their learning and experience to the development of new and existing memberships across the B2B portfolio.

Role Responsibility

Assume ownership and act as the custodian of the Smart Transport Brand – covering membership, board meetings, subcommittee meetings, conferences, delegate acquisition, journal, website and digital platforms to ensure long term viability and commercial success and growth.

These responsibilities are split between;

  1. The overall business
  2. The Membership
  3. Smart Transport Events
  4. Smart Transport Editorial

The Ideal Candidate

This role is best suited to an individual with prior media experience (print, digital and event platforms), a proven track record of senior customer relationship management (particularly memberships) and the ability to create and strengthen brand perceptions within a market.

The candidate may be an existing membership director or a commercial/event director, looking to step up to a senior management role with strategic, operational and P&L responsibilities.


Core Competencies of the Role.


  1. Highly developed business acumen with experience of developing strategy, driving revenues, controlling costs and managing teams.
  2. Experienced in developing and nurturing commercial and non-commercial customer relationships at a senior level within client and stakeholder organisations.
  3. Experienced in managing multi-faceted brands and protecting and enhancing brand positions within market.

Package Description

Rewards packages at Bauer Media offer a range of salary sacrifice Benefits, such as our pension scheme and flexible holidays, as well as exclusive Perks like great deals and discounts for everyday life.

Flexible Working

We want to make sure that we find the right people to work in our teams, and we know that the traditional 9-5, five days a week doesn’t suit everyone. So, we would love to hear from you if you feel you’re a great fit for this role and would like to work flexibly. If you are the right person for this role, we’ll find the right working approach for you. 


About the Company

About Bauer Media Group

Bauer Media Group has become an enduringly successful media corporation by focusing on creating content that matters most to millions of people around the world: from print and online publishing to radio and money-helper services for consumers, as well as sales and marketing services for SMB. Family-owned in the 5th generation, Bauer focuses on the long term, with a consumer-first mindset that guides us across our increasingly diverse portfolio. Our workforce of 15,000 shares a passion – to deliver content and services that are popular with, and helpful to, our customers and partners.

As the UK’s biggest selling magazine publisher, we create iconic and influential magazine media brands, digital properties and associated consumer and B2B live events for diverse, passionate audiences.  We reach 25 million consumers through our portfolio, which includes heat, Grazia, Closer, Empire, Motor Cycle News, Parkers, Mother& Baby, TV Choice, Take a Break, Bella, Yours, Garden News and Country Walking.  Our scale, coupled with the breadth of our portfolio, gives us an advantage over pure play magazine competitors. It also gives us a huge responsibility - our brands become the lens through which our audiences see the world, and for this reason, we take our responsibilities as a media outlet very seriously, recognising that we are responsible for shaping perceptions in the wider world.

Our B2B business operates in the UK Fleet, Rail and Transport markets. It is a multi-platform print, digital and event business focused on lead generation and networking. Our business models range from enterprise level membership and subscription to more traditional advertising and sponsorship.  Our brands all enjoy market leading positions and highly developed engagement with communities in all markets.  We believe that our brands are key thought leaders in their markets, and for this reason, we take our responsibilities as a media outlet very seriously, recognising that we are responsible for contributing to attitudes, policy and action in the wider world. 

Belonging at Bauer Mission statement

People are at the heart of everything we do. Inclusivity is part of who we are. We celebrate diversity in all its forms, and encourage authenticity, knowing that our differences are celebrated.

What we will offer you

Quite simply, our promise to you is that Bauer Media is a great place to do great work with great people. Our people take an enormous amount of pride in the brands they support. They like their team members, and they feel supported by their managers. We all take collective responsibility for our culture, because we know it has a ripple effect out across our brands. That’s why our culture of inclusion at work, Belonging at Bauer, is at the heart of everything we do. Belonging at Bauer is about our dual goals of being as representative as we can of the audiences we serve, and about creating a working environment where all our people feel able to bring their whole selves to work every day. It’s part of everything we do, and everyone who works here is responsible. If you join us, you’ll be an important part of this as well.

Our mental health at work

We’re proud to be the driving force behind the “Where’s your head at?” campaign, which is working to put Mental Health First Aiders on an equal footing with traditional workplace First Aiders. This is a priority for all of us that work at Bauer and we now have fully trained Mental Health First Aiders supporting and working across all of our UK locations.

Bauer Core Values

Creativity - We create unique, high quality content that delights our audiences.

Ambition - We think big and bold, pushing boundaries and embracing change.

Passion - We approach every day with curiosity, commitment and a lively positive mindset.

Teamwork - We learn from each other and take the time to understand both challenges and opportunities, working together to find the right solution.

Trust - We are open, respectful and honest.

Inclusivity - We encourage different points of view and perspectives and value all contributions.

Responsibility - We make measured and thoughtful decisions that support the business vision.

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